CUSTOMER LOYALTY PROGRAMS
"Once a customer joins a loyalty program they tend to increase spending by an average of 27%! That spike in spending is pure growth without the cost of acquiring new customers."
-Incentive Magazine
Customer Loyalty Program Services
- Points-Based Loyalty - Supreme Privileges
- Marketing Strategy Consultation
- Program Design and Development
- Points Engine and Administration
- Website Design and Hosting
- Creative Communications
- Program Awards & Fulfillment
- Travel (group, packages and individual)
- Teleservices/Customer Call Center
- Research and Data Analysis
- eCommerce Fulfillment Solutions
Supreme Privileges® Points/Loyalty Program
Supreme Privileges is a points-based loyalty program created to increase revenue, market share, and improve overall performance. Your customers are unique.so is Supreme Privileges. By design, Supreme Privileges provides an extremely flexible format that can be customized to meet each client's needs.Since its inception Supreme Privileges has utilized Internet technology to further enhance its effectiveness. As a result, Supreme Privileges is able to deliver an incentive program that will not only meet or exceed your goals, but do so in a cost effective manner.
In addition to a complete portfolio of travel and merchandise awards from over 400 vendors, program participants can also redeem their points for tickets to sporting events like the Super Bowl and the Masters Tournament. This provides your participants with more than 5,000 award options!
The following list contains just a few of the awards to choose from:
- Travel Rewards - more than 1,000 destinations
- Airline Tickets - (every major airline)
- Brand Name Electronics
- Golf Products
- Cruises - (several cruise lines)
- Gift Certificates
- International Golf Vacations
- Watches Major Sporting Events (Super Bowl, Masters Golf Tournament, World Series, etc...)
- Hawaiian Vacations
- And Many More Tremendous Awards!
As part of our commitment to excellence, Fennell Promotions provides prospective clients with free consultation that includes but is not limited to:
- An evaluation of your goals, objectives, and market conditions
- Developing a demographic profile of potential program participants
- Demonstrating pertinent strategies that have proven to be successful
- Evaluating potential return on investment
- Designing a program that will succeed
Fennell's EMall
As a stand alone product, Fennell’s EMall is very impressive… but add it to your current Supreme Privileges program and your customers will experience the most innovative incentive program ever created! Add it to your existing employee benefits package and increase moral and employee loyalty. THE CONCEPT
- Supreme Privileges participants are offered EMall: The opportunity to earn Bonus Award Points by making purchases from over 700 online retailers (merchants) in an EMall that is customized for their Program Sponsor.
- EMall enhancements may be added to existing Supreme Privileges sites as an additional benefit.
- EMall enhancements may be added to a client's existing benefits program.
HOW IT WORKS
- Supreme Privileges participants earn award points just as they presently do.
- Participants will receive “Bonus Points” at NO COST to the client!
- All Fennell Promotions administrative, IT, and customer service processes will function just as they presently do.
- This is an opportunity for you to improve your communications to your participants via the branded rewards mall website and automated emails.
- Merchant affiliate rebates range from 1% - 20%.
ADDITIONAL BENEFITS
- Customized Email Newsletters
- Printable and Emailable Coupons
- Prescription Discount Cards
- Daily Specials - including extra discounts, free shipping, etc.
- One Week Resort Vacations - up to 60% savings plus 5% rewards points
- Diamond Family Health Club – up to 40% off doctors, dental, etc. plus 5% rewards points
- Mall Benefits Program – up to 40% off roadside assistance, legal, etc. plus 5% rewards points
- Individual and Family Health Plans
Your customers are already shopping online for many of their needs. Now you can provide your customers with an additional benefit. Your customers will not change the way in which they shop. They will earn bonus points in addition to any awards they are already receiving by simply using YOUR EMall.
$10 Gift Certificate Program
Gift certificates are delivered in paper form or electronic certificate via email. Each certificate provides your customers with a $10 Gift Certificate to be spent on our shopping site. In exchange for the desired performance, simply deliver one of our certificates or serial numbers with the redemption directions to your customer.
Once at the website created for your campaign, your customer will complete a survey and/or enrollment form. Dollars are converted to points and your customers are free to shop! All developed databases and streams of information are property of the sponsoring client. Deliver an effective, revenue generating campaign for pennies on the dollar.
Acquire and retain your customers by rewarding them with cost effective purchasing power to choose what they want. Your customers will enjoy the convenience of shopping online. Create loyalty, goodwill, and increased revenue with one product, one campaign.
For additional details on our $10 Gift Certificate Program, simply call us at 314-592-3300. We will even throw in the promotional concept for FREE!
Click Here to Quickly and Easily Find Promotional Products to:
- Improve traffic at trade shows
- Motivate staff
- Thank a customer
- Increase sales awareness