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Client Referral



March 16, 1999

Frank Fennell
Fennell Promotions, Inc.
6195 Barfield Road
Suite 220
Atlanta, GA 30328

Dear Frank:

I wanted to take this opportunity to write you to let you know how proud I have been for the last seven years to serve as a member of your Board of Directors. Having spent my life in the hotel industry, it's a pleasant surprise to know that a company exists such as yours that can make a difference in how promotions are being handled.

Congratulations on the success of your business in an industry where competition is tough and a company's reputation is on the line everyday. Reading about your company in last year's USA Today exemplifies what I have known all along about your reputation and the direction your company is heading.

As for your loyalty product, I have yet to see another award system come close to comparing or competing with Supreme Privileges.

I look forward to many additional years of working together and watching your company dominate the incentive industry.

Sincerely,

Michael O. Hilton
Hilton Hotels