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Client Referral



March 15, 1999

Fennell Promotions, Inc.
Mr. Doug LeBow
Vice President Corporate Accounts

Dear Doug:

I consider Fennell Promotions, Inc. to be a key partner in our yearly business efforts. We operate in an industry that is saturated with competition. Last year two of them copied our vacation promotion in an effort to combat our efforts. Despite their efforts our program grew for the sixth consecutive year. Despite our continued success, we decided it was time to upgrade our program to make it even tougher for our competitors. After over a month of studying both your Supreme Privilege program and other incentive programs, we decided that Supreme Privileges was our best option. A primary reason we chose your program was the perceived value in the eyes of our customers. Our entire market strategy revolves around that same philosophy - provide our customers with a good value for their hard earned dollar. Thus far, the results speak for themselves.

Less than three months into the promotion we've been amazed at the response. We projected out our breakeven point for the year and after just 10 weeks we're nearly 50% of the way to attaining that goal. The response has been fantastic and we expect it to only grow as customers see their point totals climbing toward some of the nicer awards.

Once again, Fennell Promotions has helped us move further ahead of our competition. Not only did you introduce a new, innovative product to us but you also removed restrictions and increased your level of customer service. Again, a testament to the way you do business which shows your commitment to the continued success of both your company and ours. We look forward to working with you throughout the remainder of 1999 and well beyond.

Sincerely,

Robert W. Witherby,
Marketing Director